The cost of electricity is a major concern for many households in Tenerife. What many expats don't realise is that the Spanish government offers a significant discount scheme called the "Bono Social Eléctrico" to help vulnerable households and large families manage their energy costs. This guide explains what it is and how you might be able to benefit from it.
What is the Bono Social?
The Bono Social is a regulated discount applied to your electricity bill (factura de la luz). It is not a cash payment, but rather a reduction of between 25% and 80% on your consumption. It is designed to protect consumers who are considered economically vulnerable.
Who is Eligible to Apply?
Eligibility for the Bono Social depends on your personal and household circumstances. The criteria are set by the government and are based on factors like income level, family size, and whether a household member has a disability or is a victim of domestic violence. The main categories are:
- Vulnerable Consumers: This is the primary category, based on household income thresholds.
- Severely Vulnerable Consumers: Households with very low income levels can receive a larger discount.
- Consumers at Risk of Social Exclusion: In extreme cases, where Social Services are involved, the bill can be covered entirely.
- Large Families (Familia Numerosa): All officially recognised large families are entitled to the Bono Social, regardless of their income.
The income thresholds and requirements are specific and can change, so it's essential to check the current regulations.
The Application Process
You do not apply for the Bono Social through the government. Instead, you must apply directly to your electricity provider, but only if they are a "comercializadora de referencia" (a supplier on the regulated market). The main providers in Tenerife, such as Endesa and Iberdrola, have specific departments for this.
- Check Your Contract: You must be on a PVPC tariff (Precio Voluntario para el Pequeño Consumidor). If you are on a fixed-price open market tariff, you will need to switch.
- Gather Your Documents: You will need to provide a significant amount of paperwork to prove your eligibility.
- Submit the Application: You must complete and submit the official application form along with all supporting documents to your provider.
How We Can Help
The Bono Social application process is notoriously bureaucratic. It involves complex forms, specific document requirements (like your latest tax declaration, Padrón certificate, and Libro de Familia), and all communication is in Spanish. A single missing document or incorrect form can lead to automatic rejection.
We specialize in managing this entire process for you. We will assess your eligibility, gather and review all the necessary paperwork, and handle the entire application with your electricity provider on your behalf. We take the stress and complexity out of the process, ensuring your application has the best possible chance of success so you can start saving money on your electricity bills.